Welcome to silvercollectionsshop.com (hereinafter referred to as the “Site”). To ensure that you understand our shipping policies and procedures, please read the following shipping terms (“Terms”) carefully. These Terms apply to all orders placed through the Site.
Shipping Range
We currently only provide shipping services to addresses within the United States. For international orders or remote areas, please contact our customer support team for more information.
Processing Time
Order processing time is usually 1-2 business days. Processing time does not include weekends and holidays. Please note that order processing time may be delayed due to high demand periods (such as holidays or promotions).
Shipping Options
We offer the following shipping options:
Standard Shipping: Usually takes 5-7 business days to arrive. This option is available for most orders and is free or calculated based on the order amount.
Expedited Shipping: Usually takes 2-3 business days to arrive. This option is available for orders that require faster delivery, and the cost will be displayed at checkout.
Overnight Shipping: Arrives the next day. This option is available for orders that need to arrive as quickly as possible, and the cost will be displayed at checkout.
Shipping Costs
Shipping costs are calculated based on the shipping method selected, order weight, and shipping address. Costs are displayed at checkout and explained at order confirmation. Eligibility criteria for free shipping may change at any time, please refer to our Shipping Cost Policy for details.
Order Tracking
Once your order is shipped, we will send you tracking information via email. You can use this information to track the status of your package on the shipping company’s website. Please note that it may take 24 hours for tracking information to be updated.
Shipping Delays
We try our best to ship on time, but sometimes shipping may be delayed due to factors beyond our control (such as weather conditions, traffic problems, insufficient inventory, etc.). If a delay occurs, we will notify you as soon as possible and provide the latest shipping information.
Address Errors
Please check the shipping address carefully before placing an order. If the package cannot be delivered due to an incorrect or incomplete address, you may be required to incur additional re-shipping fees. We recommend that you reconfirm your address information at checkout.
Receipt Inspection
Upon receipt, please immediately inspect the package for completeness and the condition of the product. If you find damage or missing items, please contact our customer support team within 48 hours so that we can handle your issue as quickly as possible.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy. Shipping costs for returns and exchanges are usually borne by the customer unless the item is defective or shipped incorrectly.
Contact Us
If you have any questions about shipping or need further information, please contact us at:
Email: Daquane@silvercollectionsshop.com Thank you for visiting silvercollectionsshop.com. We are committed to providing you with quality shipping services and hope that your shopping experience is pleasant and smooth.
